Speakers

Sophie joined the UKTram Board in December 2022, bringing more than 20 years of transport leadership across bus, light rail and heavy rail. As Managing Director of Midland Metro Ltd, she oversees the safe and sustainable operation of West Midlands Metro, guiding the organisation through both periods of growth and significant challenges.

A versatile and accomplished leader, Sophie is known for her calm, decisive approach in high-stakes environments. Her understanding of the transport industry and talent for navigating detail and developing people has made Sophie an influential voice across the sector. Sophie’s work at Midland Metro includes steering the organisation through a complex tram fleet repair programme, managing a temporary service suspension, and leading the successful return to service ahead of the Birmingham 2022 Commonwealth Games.  Sophie has also overseen the opening of multiple network extensions and is currently leading the organisation as several complex capital projects are being delivered, including expanding the depot and transitioning to a Buy Before you Board model.  

Sophie started her career as a Network Rail Graduate with her first appointment being Duty Manager at New St Rail Station.  Sophie went on to work for Centro the former West Midlands Passenger Transport Executive, managing the regions bus stations before moving into Light Rail.